Frequently Asked Questions
What are your products made from?
Our greenery is crafted from premium silk-touch polyester and real-touch fabrics for lifelike leaves and blooms, with bendable PE and wire stems for shape and durability. Pots and bases use quality ceramic, resin, or metal depending on the design.
Do they really look real?
Yes. We choose pieces for their lifelike detail — natural color gradients, realistic veining, and gently varied shapes. Most guests can’t tell our greenery from the living kind until they touch it.
Where are your products made?
Our collection is thoughtfully sourced and crafted by skilled artisans and trusted manufacturing partners. Every piece is inspected against our quality standards before it earns the Evernature name.
Where do you ship and how much does it cost?
We ship worldwide. Standard shipping is free on orders over $50; other rates are calculated at checkout. Orders are processed within 1–3 business days and are fully trackable.
What is your return policy?
If your pieces aren’t right for your space, you may request a return within 7 days of delivery, provided items are unused and in their original packaging. See our Shipping & Returns page for full details.
How do I care for my faux plants?
Simply dust gently with a soft cloth, wipe occasionally with a lightly damp cloth, and keep away from prolonged direct sunlight. See our Care Instructions page for more.
How can I reach you?
Email us anytime at evernaturedecorhvu@gmail.com — we typically reply within 1–2 business days.